AS 3906

$29.00

Quality of service – Guide to customer expectations

Published by Publication Date Number of Pages
AS 01/01/2004

12
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Description

AS 3906 – Quality of service – Guide to customer expectations

Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.

Product Details

Edition:
1st
Published:
01/01/2004
ISBN(s):
0733759572
Number of Pages:
12
File Size:
1 file , 220 KB
Product Code(s):
10139581, 10139564, 10139545
Note:
This product is unavailable in Ukraine, Russia, Belarus